Internally, open plan was a big culture change and using the CIC’s DQI via enabling had helped with this concept. Contrary to initial thoughts, the DQI had been found useful as a means of explaining the design concept to the Police Authority and project sponsor. Such a flexible open plan would not have been possible without using these design processes. The Home Office enabler had been very valuable and that input was much appreciated.
A mini-design review, which was seen as a very helpful "critical friend", had produced some thought-provoking ideas. The concept and prospect of a full Home Office design review had sharpened up the designers.
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