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DQI has been designed to be used by everyone involved in the construction process from project managers to end users. There is also a version of DQI for use on school buildings.
When?
DQI should be used throughout the life of a building project and there are four versions:
- DQI Briefing tool is used to enable key project stakeholders form and record a consensus about their priorities and ambitions for the building
- Mid-design assessment allows the client and design teams to check whether their aspirations are being met throughout the design stage and to make adjustments accordingly
- Ready for occupation assessment is used to check whether original intentions have been achieved immediately at occupation, and to set a benchmark against which the operation of the building can be later assessed
- In-use assessment is used in order to receive feedback from the project team and the building users to help make improvements for this project and the next
Ideally you should start using the DQI briefing tool as early as possible in the process, however you can apply DQI for the first time to a project which is already in design and also completed buildings.
Who?
The following individuals are required to take part in the DQI process:
- A DQI Leader, a member of project team, who champions the process and promotes early stakeholder engagement. They will work with a DQI Facilitator to achieve the best results. CIC run DQI Leader training courses for anyone wishing to learn more about undertaking the role.
- DQI respondents (typically 5-15 people) assembled by the DQI Leader and drawn from a range of stakeholders including; clients, members of the design team, users, contractors and facilities managers. Respondents use DQI to discuss their wishes for the proposed building and then to assess the design and completed building.
- A DQI Facilitator who will help get the most out of the process. Independent facilitation is strongly recommended and CIC has a list of trained and accredited facilitators who can help.
How?
DQI collects views from respondents about a building's functionality, build quality and impact.
The steps to using DQI are:
- Step 1 appoint DQI Leader as early as possible to champion DQI at project meetings
- Step 2 DQI Leader commissions a DQI Facilitator well in advance of proposed DQI workshop
- Step 3 DQI Leader to familiarise DQI Facilitator with the project and discuss the approach to applying DQI
- Step 4 the DQI Leader or DQI Facilitator buys keys and registers the project with the online DQI tool
- Step 5 respondents are recruited and a workshop is arranged
- Step 6 DQI Facilitator runs DQI workshop
- Step 7 outcomes are reviewed to inform the briefing, design or management process. The next DQI workshop is arranged (step 6)
Cost?
DQI is paid for by buying 'keys'. You need one key to use the briefing tool and one key for each assessment undertaken so therefore in a typical project you would expect to need 4 to 5 keys. There are four DQI products:
- Single DQI key, £110 +VAT (£129.25)
- One DQI project carnet (5 DQI keys), £525 +VAT (£616.88)
- Two DQI projects carnet (10 DQI keys), £1,020 +VAT (£1,198.50)
- Four DQI projects carnet (20 DQI keys), £1,980 + VAT (£2,326.50)
Use of DQI is subject to the terms and conditions of use.
We recommend employing a trained facilitator to get the most from the DQI process. You should approach several facilitators and discuss the level of service you require.
Buy?
You can either:
CIC operates a discount structure for CIC Affiliate Members wishing to purchase a large number of DQI uses in one transaction. Please click here for further details.
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